Last Updated: October 29, 2025
A Heavenly Hand Home Health Care (“we,” “us,” or “our”) uses SMS (text messaging) to communicate efficiently with clients and individuals interested in our services. By providing your phone number and agreeing to receive text messages from us, you consent to the terms below.
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Consent to Communication
By providing your phone number, you authorize A Heavenly Hand Home Health Care to send you SMS messages related to your care, appointments, and other important notifications. No mobile opt-in, SMS consent, or phone numbers will be shared, sold, or transferred to any third party or affiliate for marketing or promotional purposes. SMS is used strictly for communication related to our services or direct inquiries. We also do not pass any individual’s consent to receive SMS messages from A Heavenly Hand Home Healthcare, Inc. to any third party for their own messaging use.
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Types of SMS Communications
With your consent, you may receive SMS messages regarding:
- Appointment reminders and confirmations
- Scheduling or follow-up messages
- Billing inquiries and updates
- Care coordination and important service announcements
- General inquiries
- Occasional offers or promotions
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Message Frequency
The frequency of messages may vary depending on your level of engagement with our services. For example, you may receive several messages per week regarding appointments, care updates, or billing information.
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Message and Data Rates
Standard message and data rates may apply according to your mobile carrier’s plan. These fees may vary depending on whether messages are sent domestically or internationally.
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Opt-In Methods
You may opt in to receive SMS communications from us through:
- Verbal consent during a phone conversation
- Submitting an online form
- Completing a paper consent form during service intake
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Opt-Out Instructions
You can opt out of receiving text messages at any time by replying “STOP” to any message you receive.
Alternatively, you may contact us directly to be removed from our messaging list:
Phone: 314-699-4003 | Email: ahhhh@aheavenlyhandhhc.com
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Help
If you are experiencing issues with our text messaging service, reply “HELP” to any message or contact us at 314-699-4003 for assistance.
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Standard Messaging Disclosures
- Message and data rates may apply.
- You may opt out at any time by texting “STOP.”
- For help, text “HELP” or contact our office directly.
- Message frequency may vary.
- For more details, please review our [Privacy Notice] and [Terms of Service] on our website.